Where can I receive my order?

Your order can be sent to the address of your choice (home, office, etc. – excluding PO boxes) anywhere in Canada, the United States and the following European countries: Germany, Belgium, Spain, France , Italy, Portugal, and United Kingdom.

For any orders outside of these countries, please contact us at info@uchuu.ca

What are my delivery options?

You can choose between Standard Delivery, Express Delivery or Store Delivery.

Standard Shipping:

Montreal region: 2-4 business days following confirmation of your order

Province of Quebec: 4-6 business days following confirmation of your order

Rest of Canada: 8-10 business days following confirmation of your order

United States: 8-15 business days following confirmation of your order

Other countries: 15 days on average (slightly vary)

Express Delivery (Canada only):

Montreal region: 1 business day following confirmation of your order

Province of Quebec: 1 business day following confirmation of your order

Rest of Canada: 2 business days following confirmation of your order

How much does delivery cost me?

For cities in Canada:

Standard: $20

Express: $25

For cities in the United States:

Standard: $25

For European countries:

Standard UPS: $50 CAD (+/- 30 euros)

For all other countries:

Please contact us at info@uchuu.ca

Orders shipped outside of Canada are subject to import duties and taxes which cannot be determined at the time of purchase. Any additional charges, usually levied once the shipment arrives in your country, are the customer's responsibility.

How can I track my package?

As soon as we have delivered your package to Canada Post or UPS, we will send you a shipping confirmation in which you will find your tracking number. All you need to do is go to the Canada Post or UPS website with this number to track your package.5